Yuritopiaposadism [none/use name]@hexbear.net to technology@hexbear.netEnglish · 9 months agoRise of the refund machine.hexbear.netimagemessage-square14fedilinkarrow-up1108arrow-down10file-text
arrow-up1108arrow-down1imageRise of the refund machine.hexbear.netYuritopiaposadism [none/use name]@hexbear.net to technology@hexbear.netEnglish · 9 months agomessage-square14fedilinkfile-text
https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/
minus-squareCarbonScored [any]@hexbear.netlinkfedilinkEnglisharrow-up38·9 months agoTurns out a company should be liable for the things it tells customers are true. Even if they rolled a big virtual die to decide what to say.
Turns out a company should be liable for the things it tells customers are true. Even if they rolled a big virtual die to decide what to say.