• socphoenix@midwest.social
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    15 hours ago

    I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.

    • nfh@lemmy.world
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      14 hours ago

      If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I’m not touching self checkout. Going through a cashier’s line is fine, and walking away from my cart and never coming back is fine if that’s not an option.

      • grysbok@lemmy.sdf.org
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        7 hours ago

        I avoid the self-checkout at the local target because they display a video feed of you using it with a distressingly bright blinky light. It’s just sensory overload and I don’t need that in my life.

    • Clent@lemmy.dbzer0.com
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      12 hours ago

      I don’t have any krogers just their rebrands. I only shop the ads (when it’s actually a good deal) and do drive through pick up.

      Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.

      Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.

      • corsicanguppy@lemmy.ca
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        11 hours ago

        Please let us go back to that.

        Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.