Another problem is assumed intelligence on the part of the designer. If they assume the average user is not going to be able to deal with the most simple factors, they’re not going to design a mechanism to deal with them.
Though I don’t know, maybe designers are right about that. I’ve always been able to RTFM for any problem I’ve run into and deal with it. Maybe that’s too much to ask of the average consumer. Still it baffles me how we can have people designing things like breakthrough AI on one hand and others getting stumped by a printer interface on the other.
Another problem is assumed intelligence on the part of the designer. If they assume the average user is not going to be able to deal with the most simple factors, they’re not going to design a mechanism to deal with them.
Though I don’t know, maybe designers are right about that. I’ve always been able to RTFM for any problem I’ve run into and deal with it. Maybe that’s too much to ask of the average consumer. Still it baffles me how we can have people designing things like breakthrough AI on one hand and others getting stumped by a printer interface on the other.