I’m no pen enthusiast, but I used to really enjoy Zebra. Build quality was good for the price point, and they were super smooth to write with. Unfortunately the quality went downhill maybe 5 or so years ago and they haven’t been great in my opinion ever since. They still feel fine physically, but the ink will stop dispensing randomly while writing. Got sick of it and switched to Pilot. Been using Pilot Precise V5 0.5mm and find them great. The ink runs a little wet though, so the only downside is that if you rub your palm across the page too soon after writing it’ll smear a bit.
Jeezus, you’re not kidding. I’ve been in the industry for more than a decade. Everything I write I make sure is covered by documentation in detail. Never know when I’ll be unavailable to address something that pops up. I get pings daily with people asking me how to do X with Y system, even on vacations. I’ve gotten into the habit of just sending them a link to the documentation that explains what they’re looking for. I get not wanting to sort through piles of documentation for a small thing, but holy hell it gets exhausting after a while. If people would even skim the manuals they’d have an idea of what and where to find stuff. Don’t know why I even bother half the time if nobody is going to read it.