This past weekend, my laptop decided it’s had enough and has given me the blue screen of death. I’ve put it in recovery mode, tried to reinstall windows, the works, and it refuses. I have no idea why. I was logged on, looking something up, and it went kaput. I wasn’t downloading anything, the computer was in it’s sleeve prior, not too wet, cold, hot, etc. Battery is fine, the laptop it’s self is maybe two years old.
My understanding is that Linux is a kind of system that you download the components to a USB or what not and then install it on your machine. Is that something I could do in this case? Or do I need to take it somewhere?
Edit: it seems I may have to check if it’s a hardware problem. The error code is Bad_system_config_info, but it changed to something else at one point but I didn’t write that one down. :(
If reinstalling windows didn’t fix the issue then you most likely have a hardware issue. You could always make a linux live USB and see if that works. The live USB won’t touch your HDD so if the HDD is the problem you won’t know until after you’ve installed linux.
Before you do that download a program like hwinfo and look at your temps. Specifically CPU temp. Somewhere towards the bottom it will tell you stats about your HDD as well and it may include what SMART thinks your HDD’s health is.