Hey y’all, i recently had to rma my gs76 stealth after a hardware thing but when i got it back, my VR wouldnt work, i traced that to probably being a bios setting that got reset when the battery was removed, however, when i went into the MSI clickbios, it looked way different and i don’t even have the setting im looking for anymore. In fact i have way, way less options than i did before for bios settings, this seems like an older version of the bios, updating from usb to the version on their website just gives me the same bios, idk what’s happening.

for reference my bios used to look like this like this

and now it looks like this like this

  • Max-P@lemmy.max-p.meEnglish
    8·
    4 months ago

    They most likely sent you a new board which happens to have an older BIOS on it. I don’t think they try to upgrade them at all, they pick a boxed new board from the warehouse and ship it to you. You can probably just upgrade it again, there’s no way this one’s newer. Also I guess double-check you got the same model of board back, that could also explain the old BIOS.

    RMA’d an MSI board for which they released a BIOS update specifically for the bug I encountered which can get the system completely unbootable even with a CMOS reset, and it didn’t even come with the updated BIOS either. I imagine they expect it’ll eventually get updated through Windows.

    • yokonzo@lemmy.worldOPEnglish
      1·
      4 months ago

      I doubt it, this repair was just a keyboard assembly, I’ve done the repair myself, there’s no reason to replace the mobo, also the bios that’s listed in the downloads section is this old one. Which wouldn’t even be a problem if I still had the option to do certain things

      • Max-P@lemmy.max-p.meEnglish
        3·
        4 months ago

        Ah it’s a laptop, I thought it was a desktop motherboard. That is strange, on a laptop I wouldn’t expect people to have to mess with the BIOS at all to make VR work, that’s usually a desktop thing to make sure rebar is enabled and stuff.