i posted a fairly obscure support request on an obscure sub and instead of just saying the post isn’t live, etc etc, it’ll fake-show me the post as #1 on the hot page of the sub, #1 on the new, but then if I open the sub in a private window it isn’t there – so it either wasn’t approved at all, or hasn’t been approved yet. why lie? why why why.

it’s so fucking frustrating, because usually there’s literally no other place to go for support, and now I can’t even post about my issue because some mod who works for free decided my valid thread with support logs and everything “isn’t good enough” or god knows what. sick of it.

    • dingus@lemmy.worldEnglish
      7·
      5 months ago

      It’s not even a shadowban thing. I’ve noticed a lot of subs have hidden requirements for your post to show up in them. If you don’t have enough posts in the sub or your karma isn’t high enough, even if you’re not shadowbanned, your threads just straight up won’t show up… especially if you made a new account recently. But it doesn’t tell you that. It just lets you think that no one cared to look at your post.

      I’ve noticed that some subs don’t seem to be this way and my threads will show up regardless of how often I’ve posted there and regardless of my overall karma.

  • Boozilla@lemmy.worldEnglish
    12·
    5 months ago

    Did you need help with software or a game or something like that? Lemmy communities are pretty forgiving about asking questions in the wrong community, unlike reddit. As long as it’s kind of in the same zipcode as the topic of your question.