As someone who worked in IT support at a university and later as a sys admin: I believe MOST people (including young people) can not use the internet or a computer when it goes beyond installing and using a (popular) app from the App Store.
Many people can not, for example, look up a program via search engine, go to its website, find and click the correct download link and then install the program.
Many people don’t even use websites anymore, they only use applications.
Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.
My brother is a grown-up with a degree in finance and his own company and he also isn’t able to do this.
He also refuses to understand that the photos he took with his phone are actual files on his phone. When he got a new phone and transferred his phone number he didn’t understand why the photos didn’t magically appear on the new phones camera app as well. (I think he was confused because he also uses Google Drive.)
I had students (at university!) who, instead of starting the program, would either go through the whole process of downloading and installing the program or at least start the installer and installing it again each time they wanted to start the program.
Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.
I’ve seen a number of polls on the age demographics on the fediverse, and they’ve all been pretty consistent … the fediverse is basically on average a Xennial place with a surprising amount of Boomer. There are younger folks, of course, more so on lemmy/kbin than mastodon it seems (which is interesting).
But generally, in line with your comment, there’s a generational filter here that attracts those who remember the value of and how to use the old internet and old computers.
Which, if you think there’s value in what the fediverse is trying to do (free our expression and ownership on the internet), is a problem. Another way of looking at it is that the failure of allowing big-private-monopoly-social platforms to dominate for so long1 will have long lasting side effects including the erasure of what the internet can be in many people’s understanding of the world.
[1]: I’d estimate 2008-2023 as the era of dominant big social, where the closing year of 2023 may be too early or even open ended. That’s 14 years. Which, if we take the web as having started in 1993, and being ~30 years old, is about half the age of the internet. So, it’s a decently objective approximation, then, to say that the web is Facebook etc, especially as the relevance of older things fades. Which only amplifies the harm we allowed to transpire.
Also … check it out … lemmy can do footnotes!! Click the view source button to see how I did it if you’re interested.
Which is funny because if you open the App Store and search for Mastodon you’ll find an app you can install and will prompt you to create an account and login.
Yes it will default to mastodon.social or whatever but that’s a fine default.
Folks that say it’s too hard just don’t even want to try.
I saw numbers from some study about tech and people’s relationships with it or whatever and it’s insane how many people think Facebook is the entire internet now that they’ve had that integrated browser for so long. It’s just all they ever learned of technology, magic rectangle go to Facebook.
I understand not being “tech savvy,” a “hobbyist,” whatever - but I can’t fathom not bothering to consider how something I use daily works AT ALL. I hate cars but I learned enough to understand how to tentatively diagnose a problem and handle minor maintenance myself, but some people take their car to the dealer like 4x a year instead.
I’ll add to this that most people don’t understand the difference between a service and a client. Yes, even though they use email, to them it’s just “my gmail” and they don’t think past that. They don’t know you can use different clients, or the web. They just don’t. It’s an app on their phone.
The reason the internet was so great in the early 2000s is that THOSE PEOPLE WERENT ON IT.
I’ve had the most confusing conversation when a relative referred to their browser (Chrome) as “Google” (which to me means the search engine or the company, not the browser). It was only when they later mentioned Firefox as an alternative to Google that I realized what they were talking about.
Hot take though, the unvetted exe downloads of Windows is why it gets such a bad rep for viruses. We really so need more of a repository system like Linux has. Normal people can’t be trusted to install their own software
Microsoft tried, they have the Windows Store and certain programs push you to use it, but UWP is an absolute disaster both from a user and a developer perspective so nobody wants that.
Microsoft took a good idea (software repositories) and turned it into a bad idea (software repository controlled by microsoft and you’re not allowed to add/install/validate other repositories).
They could have built (hell, even USED) apt, but they built Store.
As someone who worked in IT support at a university and later as a sys admin: I believe MOST people (including young people) can not use the internet or a computer when it goes beyond installing and using a (popular) app from the App Store.
Many people can not, for example, look up a program via search engine, go to its website, find and click the correct download link and then install the program. Many people don’t even use websites anymore, they only use applications.
Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.
i couldnt count how many times my younger brother has asked me to delete files for him
My brother is a grown-up with a degree in finance and his own company and he also isn’t able to do this.
He also refuses to understand that the photos he took with his phone are actual files on his phone. When he got a new phone and transferred his phone number he didn’t understand why the photos didn’t magically appear on the new phones camera app as well. (I think he was confused because he also uses Google Drive.)
Given the number of people I’ve had to walk through downloading my store’s loyalty program app and set up their accounts, I’d believe it.
I had students (at university!) who, instead of starting the program, would either go through the whole process of downloading and installing the program or at least start the installer and installing it again each time they wanted to start the program.
I’ve seen a number of polls on the age demographics on the fediverse, and they’ve all been pretty consistent … the fediverse is basically on average a Xennial place with a surprising amount of Boomer. There are younger folks, of course, more so on lemmy/kbin than mastodon it seems (which is interesting).
But generally, in line with your comment, there’s a generational filter here that attracts those who remember the value of and how to use the old internet and old computers.
Which, if you think there’s value in what the fediverse is trying to do (free our expression and ownership on the internet), is a problem. Another way of looking at it is that the failure of allowing big-private-monopoly-social platforms to dominate for so long1 will have long lasting side effects including the erasure of what the internet can be in many people’s understanding of the world.
[1]: I’d estimate 2008-2023 as the era of dominant big social, where the closing year of 2023 may be too early or even open ended. That’s 14 years. Which, if we take the web as having started in 1993, and being ~30 years old, is about half the age of the internet. So, it’s a decently objective approximation, then, to say that the web is Facebook etc, especially as the relevance of older things fades. Which only amplifies the harm we allowed to transpire.
Also … check it out … lemmy can do footnotes!! Click the
view sourcebutton to see how I did it if you’re interested.Which is funny because if you open the App Store and search for Mastodon you’ll find an app you can install and will prompt you to create an account and login.
Yes it will default to mastodon.social or whatever but that’s a fine default.
Folks that say it’s too hard just don’t even want to try.
I saw numbers from some study about tech and people’s relationships with it or whatever and it’s insane how many people think Facebook is the entire internet now that they’ve had that integrated browser for so long. It’s just all they ever learned of technology, magic rectangle go to Facebook.
I understand not being “tech savvy,” a “hobbyist,” whatever - but I can’t fathom not bothering to consider how something I use daily works AT ALL. I hate cars but I learned enough to understand how to tentatively diagnose a problem and handle minor maintenance myself, but some people take their car to the dealer like 4x a year instead.
Is madness.
People HATE learning. It makes them feel stupid. So they just avoid it.
I’ll add to this that most people don’t understand the difference between a service and a client. Yes, even though they use email, to them it’s just “my gmail” and they don’t think past that. They don’t know you can use different clients, or the web. They just don’t. It’s an app on their phone.
The reason the internet was so great in the early 2000s is that THOSE PEOPLE WERENT ON IT.
I’ve had the most confusing conversation when a relative referred to their browser (Chrome) as “Google” (which to me means the search engine or the company, not the browser). It was only when they later mentioned Firefox as an alternative to Google that I realized what they were talking about.
Hot take though, the unvetted exe downloads of Windows is why it gets such a bad rep for viruses. We really so need more of a repository system like Linux has. Normal people can’t be trusted to install their own software
Microsoft tried, they have the Windows Store and certain programs push you to use it, but UWP is an absolute disaster both from a user and a developer perspective so nobody wants that.
Microsoft took a good idea (software repositories) and turned it into a bad idea (software repository controlled by microsoft and you’re not allowed to add/install/validate other repositories).
They could have built (hell, even USED) apt, but they built Store.
The issue IMO was its walled garden ecosystem.