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Technology@lemmy.worldEnglish · 11 months ago

'It hasn't delivered': The spectacular failure of self-checkout technology

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'It hasn't delivered': The spectacular failure of self-checkout technology

ooli@lemmy.world to

Technology@lemmy.worldEnglish · 11 months ago

Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

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Martin
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11 months ago
This sounds like a terrible user experience. Is this a case of “we have implemented a terrible self checkout system and now no one likes to use it”?

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