I’m in the US and I can do this. I call my primary care, they connect me with a nurse, and I tell them what’s going on. They will then inform me if I should go to UC, ER, or wait for an appointment. The primary care office even has a walk in clinic as an option. This is why it’s good to have a primary care physician, even if insurance doesn’t require it.
Interested in seeing someone tear apart claims like this? Search Miniminuteman on YouTube. He has short and long form content. I have never cared about archeology in the past, but his snarky wit makes it interesting.