A huge number of apps these days are web sites compiled into an app, and it shows. For example, an app should be able to remember your address and payment information without signing into an account, yet so many don’t. Almost like they want to force you into signing up. Why might that be?
Just give me a mobile web page if you’re going to do that shit.
I have an app for my sprinkler system and it’s a fucking nightmare. Not only is it basically just a web API, it’s so transparently just a glorified browser with access to exactly one site that frequently my phone thinks that app will work for whatever else I’m trying to open.
Document? Sprinkler app. Web Page? Sprinkler app. Installing from a source other than Google? Oh you better believe the sprinkler app can do that.
Doing anything takes longer to load than it would take me to walk from anywhere on my property to the fucking box and hit whatever button I need to hit.
It frequently forgets what I entered for preferences. I can tell it a week ahead what days I want it to skip but if I do that more than 24 hours on advance I might as well not have done it at all.
Oh you want to make a payment online? Let your sprinklers do that for you. YouTube video? Sprinkler app. YouTube video about fixing your fucking sprinkler system? Sprinkler app.
Apparently the one thing it can’t do is effectively manage my water usage. It’s ONE job
Just request a copy of the source code! Oh wait
shit that’s amazing
I wish sites that do have PWAs would stop funneling people towards their app.
Especially Patreon, where patronages started using their app would be 30% more expensive for their users than patronages started through their website because of the Apple (and probably Google) tax. Patreon is aware of this tax but keeps advertising their fucking stupid app! You have a Progressive Web App that’s works perfectly! Stop it! Get some help!Just yesterday, Mrs. Warp Core was trying to enroll with an online service. The self-service email confirmation link refused to function correctly in Firefox on a desktop operating system (Windows in this case). It worked flawlessly on Firefox+iOS. Said link also shuttled the user straight off to the phone app.
I’ll add that nearly ever other aspect of their public facing web, including the online chat support, worked flawlessly everywhere I tried it. This all just reeked of hostile design.
When asked about why this is, I simply said:
The browser provides good security and choice for the user. Apps provide good security and control for the vendor.
Used get my haircut at one of those “no appointment needed” haircut chains. Then they got an app, and every time I went it was “Why aren’t you using the app? You need to use the app. Next time use the app. Download the app on your phone. It’s gonna be an hour wait because you didn’t use the app.”
Now I just go to a local place.
This is what CalDAV is for. We don’t need apps. We don’t need Calendly or Google Calendar or some BS.
As someone who needs to let other people schedule time on my calendar without wanting to give them every detail about my personal life I find Calendly to be incredibly useful. But I direct everyone to their website instead of the app, which I’ve never used.
You can break those up into private vs. public calendars
Great, now I have two calendars to manage.
I mean most calendar apps like the default in LineageOS & ikhal aggregate calendars & have a simple selection + coloring for the two calendars. It isn’t rocket surgery.
Okay, now how do I get that second calendar’s availability to someone who isn’t using CalDAV so we’re not playing email ping-pong trying to find a time to meet?
I just cut my own hair.
But yeah, this trend is frustrating. When I get food from Jimmy Johns or a handful of other quick meal places, they bring up the app every single time. Yeah, I could get a free sandwich or whatever occasionally, but I really don’t want yet another app on my device. If that choice resulted in a worse experience, I’d find a different service.
Don’t download the app then. You don’t need it. Whatever it is. You don’t need it. Whatever bullshit productivity promises someone made to you, it was a lie meant to trick you into installing their spyware. All smartphone apps are spyware. Period. Call a restaurant instead of using UE/DD, send a text rather than whatsapp, tiktok is brainrot and totally unnecessary, any and all social media platforms all work inbrowser (although, they themselves are also spyware, so it’s best to not use Facebook, IG, TT, Snap, or any other similar platform). The only useful thing that smartphones offer that wasn’t previously just fine on other devices is an internet browser in your pocket.
And then you go to the website on your phone and you get “Install our handy dandy little app” pop-ups every time you open a new page. If only they wouldn’t do that.
I recently switched to GrapheneOS and decided to avoid the Google Play store entirely, and honestly, the inconveniences have been pretty limited. The only bank I’ve had trouble with is Citi, everything else (I’ve tried several others) work fine through the browser. Likewise for most services I use, the web version works fine, though occasionally I’ll need to use the “desktop” version.
Some services just don’t work properly on the web, but most of the ones I used to use through an app work just fine. Give it a try, maybe together we can send a signal that apps should only exist when they provide value.
It still depends. I live in China and the internet here suckass. Every product, say taobao(Amazon), xianyu(eBay), Alipay(PayPal), WeChat(instant msg), banking, etc. that is crucial to your daily usage mandatories an application. The API is closed and the webapp has no functionality other than a banner with “go fuck our mobile app”. The only way to bypass these privacy beast apps is to live in an isolated wood cabinet with self-sufficient agriculture.
Wow, that sucks. I imagine government policy has a significant influence here…
Doesn’t WeChat do more than instant messaging, though?
Open source social media app: 30MB full size.
Privative social media app: 300MB install + 500 MG data full size 700MG
Go figure. I could have thousand of apps. Id they were not packed with intrusive software to get all my data and to lock the company IP.
I use the Voyager Web App lol, only gotta store browser cache and cookies. Take that private social media!
I just go without.
the overwhelming majority of apps are nothing but websites wrapped in apps that strip away all the privacy and protections anyway, and demand far to many permissions for shit that are completely irrelevant to their purpose (because they want to siphon literally everything out of your phone and monetize the information).
I’d rather miss a deal, a sale, or whatever, than to deal with that shit.
When the app is prompting you to accept cookies
well it is not just that, websites stopped working properly. I almost always run into a problem trying to book a ticket from an airline company’s website.
I recently had a rather baffling experience trying to preemptively avoid this by downloading the stupid app right away, only to discover I needed the website version anyway.
I was attempting to add my Known Traveler Number to an already booked trip with Southwest Airlines, booked by someone else. I was able to link the trip to my account right away in the app, no issue. And I could see the KTN field for my ticket sitting there, empty, greyed-out, and not interactible. I opened up the moble version of their website, completely unsurprised to find it was identical to the app, except for the detail that the KTN field there was functional. Put in the information, changes reflected in the app instantly, and I was in the TAS-pre line that afternoon.
Why did the two versions obviously built from the same codebase have two different sets of capabilities? Why was the website the more capable of the two this time? I have no clue. All I know is I never want to be a developer at a corporation where I’d have to be responsible for this flavor of trash.
Amount of store apps on my phone: zero.
My wife has an app that is basically a card holder. Instead of pulling out a loyalty card, she pulls up the one app that has all of them scanned/copied. It’s great.
Nice. I used to have a handful, and now I just don’t bother with the loyalty program at all. My local grocery’s program is mediocre at best (discount at a gas station I don’t use) and isn’t even required to get discounts, so I don’t bother. And they don’t even need an app, just a phone number, so I just refuse to tell them my number because I’m getting zero value from it.
Likewise for pretty much everything. The only one I actually use is Target, and that’s because I get 5% off using their debit card, plus some random discounts through the app. I don’t go there very often, but when I do, I’ll generally time it when there are some good discounts to stack (usually it’s for birthdays or school, and I have a month or so leeway in when I go).
So yeah, no store apps for me.
I legitimately do not have enough space on my phone to install all the crappy bloatware of all the stores I go to. They quite literally ask the impossible of me.
I have yet to see an app that does something a website could not do…
most apps are just containerized websites.
You know why?
Cause browsers do a lot to protect your data from invasive sniffing.
but if you containerize it in an app, you can remove all those pesky safety measures Which lets you turn a customer into a product by siphoning up all their data and information.
I work in a manufacturing environment. A few years ago they decided they needed a company social media app. They hired, or more likely were sold the idea by Salesforce and built this stupid ass website, then went on a fucking War campaign to get people to install the app on their phone.
They demanded. They begged. They removed functions of HR to the app exclusively. When we protested they simply said no, no room to negotiate, no give. You will use the app or you will not have access to certain information required to do your job. When they closed the plant one day and posted it on the app, they threatened to write up an entire shift that showed up to work anyway without knowing any better.
Because apparently, when you get up at 4 am the first thing you’re supposed to do every day is check an app on your phone to see if you have work that day.
They used to just push out a robo call.
When we have committee meetings with HR they go something like this.
HR: how can we get you guys on the app Committee: how can we retrieve these functions from the app HR: you can’t Committee: that’s your answer.
There have been at least 6 versions of this meeting that I have been a part of.
Most of my coworkers are older than me. Few of them have fancy phones, generally the most basic phone you can get. A number of my coworkers are on parole or work release and have limited access to smart phones for one reason or another and literally have no access to the app.
I was chatting with one of the IT gals recently and apparently resistance to the app is pretty widespread. When I said “venture capital IT firm” she gave me a high five.
They want everyone using this thing and maybe 15% of the company has it. Then they switched to Workday.
It hasn’t gone well.
I’m surprised you guys havent started the push of “If you are going to force us to have this app for essential day to day work, then you need to provide us with phones to put it on, because we can not be expected to devalue our personal devices with excess work related use”
I wonder when Steve Jobs first approached software developers with this idea. Clearly pre-2007.
The first iPhone didn’t have an app store, and let people put websites on the home screen. You could add some markup to your site that would make this pretty seamless and it worked well.
Harvest data more efficiently for our corporate overlords :)
One big supermarket chain here has an app where you get a few cents bonus discount on already discounted items with the app coupon. The in-store announcement praises it as the first place of some insitute’s supermarket app ranking. Even if that institute were legit, the ranking fair and the spot well-deserved, I always felt like that’s a competition with no winners.
TBH I dont use an app for anything that can be done in the browser, especially when mobile websites ask me tl get their app.
I’m the same way. The less apps there are on my phone, the better. Also, using the web app is the only way to block ads on certain sites such as Instagram or Twitter.
then there are companies like yelp who disable their mobile site and make their desktop site as shitty as possible on mobile to force you to the app.
Huh, is that why I haven’t used yelp in years?
What’s that other shitty company that constantly pesters you to download the app every time you average the site? Teddit?
For reddit, just type in
old.reddit.comand those nags disappear.
Doesn’t really sound like a company that I would want to do any business with then.
I recently re-downloaded the Michaels app while I was in the Michaels checkout line just so I could apply a $5 coupon that the register failed to read from the app anyway.
There’s your problem right there.
Does this author not understand how dumb this makes him look? You downloaded an entire app, in the checkout line, for a $5 coupon on something you were likely overcharged for in the first place?
Even when you’re lacking in a store-specific app, your apps will let you pay by app. You just need to figure out (or remember, if you ever knew) whether your gardener or your hair salon takes Venmo, Cash App, PayPal, or one of the new bank-provided services such as Zelle and Paze.
If only there was a universal form of payment that you could keep in your pocket and pull out to use anytime with very minimal interaction. Maybe a card or something.
Apps are all around us now. McDonald’s has an app. Dunkin’ has an app.
Why are you using them?
Every chain restaurant has an app. Every food-delivery service too: Grubhub, Uber Eats, DoorDash, Chowbus.
Why are you using all of them??
Every supermarket and big-box store. I currently have 139 apps on my phone. These include: Menards, Home Depot, Lowe’s, Joann Fabric, Dierbergs, Target, IKEA, Walmart, Whole Foods
Why the fucking hell do you need any of these?!
This is literally the 2024 equivalent of your mother having a dozen toolbars in Internet Explorer because she kept clicking on coupons.
Just go to the place, pull out your credit card, pay the cashier, and leave. How the hell does any functioning adult blame the technology when they have this little self control?
This just in: Author/professor/CEO whose books/classes/company are about manipulative technologies… voluntarily installs manipulative technologies.
Why the fucking hell do you need any of these?!
Yup, I have none of them, and I still get a pretty good deal.
Most of my spending is at Costco, and they send me a paper ad once/month, which I’ll go through and add relevant stuff to my list (in a separate app). But even if I don’t get a discount, their prices are still better than most (e.g. eggs are normally $2.50 or so per dozen, whereas the grocery sells them for $4+). If I’m going to spend more than normal, I’ll check a few sites before going out (or ordering online), and sometimes I’ll ask the store clerk to price match to avoid multiple stops. The one place I have an app for is on my old phone, and it’s for Target because they actually have decent sales sometimes. I don’t check very often, but I will when I’m going to go buy a bunch of gifts for birthdays or holidays or whatever (and again, I’ll check multiple sites first), and I use the 5% off w/ the Target debit card.
I literally don’t bother with any loyalty programs. My grocery store’s loyalty program isn’t needed for discounts, it’s only for a discount on gas at some gas station I don’t go to (and isn’t even next to the store). There’s another with a better loyalty program (they have their own gas stations), but they’re further away and it would cost me more in gas to go there than I’d save.
So if we need something, we’ll look for coupons or whatever before setting out, we don’t use an app or loyalty program. I’m pretty sure we end up wasting a lot less money this way.
People who are proud of getting a good deal via an app break my heart. Most folks I know like that are not strapped for cash. They just like the feeling of getting a bargain. They don’t consider that the prices are artificially inflated. They don’t need the sale item. And in the long run they’ll probably end up paying more when the stores know their purchasing habits and have A/B tested them enough to know how to provide as little as possible while charging as much as a customer can stomach.
If a coupon requires an app, I don’t by that item. Especially when it comes to groceries. When it comes to store cards, most let you use a phone number instead of scanning the card. So plug in a random number at checkout. You can often get a hit on the first try. Then pay in cash. Dirty up someone else’s data and give these stores nothing on you. Seriously, if people keep giving in, it’s guaranteed to get worse. First the store card, then the app, what’s next?
Most folks I know like that are not strapped for cash.
Whoa. What group do you run in? Literally everyone I talk to on a daily basis is.
I actually just thought through an average day, and the people I talk to regularly. I’ve had conversations with each and every one of them over the past few months about how we’ve had to make major changes to our lifestyles in one way or another because the money is going out faster than it’s coming in. We’re all solidly middle-class, for whatever that means anymore.
So what circles are you in where not everyone is looking for every possible discount they can get? Saving $5 on groceries means I can afford another gallon and a half of gas. I can’t afford to be principled about privacy when those are the stakes. But it doesn’t mean I have to like it.
My circle of friends are also not strapped for cash. I’m confused as to how that’s so baffling to you. We’re very much NOT upper class.
We’re very much NOT upper class.
I kinda think that not being strapped for cash is being upper-class.
Upper-class: Always having enough
Middle-class: Always having almost enough
Lower-class: Never having enough
“Class” is determined by income, “enough” is determined by spending habits. You could make $50k and have positive cash flow, or you could make $400k and always be strapped for cash. The higher your income is, the more options you have, but also the more exposure you have to more ways to waste your money.
This is a great video about this. Basically:
- lower class ($34k median income, $3400 net worth) - ~25% of population - these are those who truly struggle with emergencies, and flirt w/ the federal poverty line; net worth is pretty much nothing (often negative!); main goal is get an emergency fund to break the cycle of poverty
- middle class - three categories (lower, middle, upper)
- lower ($44k median income, $71k net worth) - ~20% population - identify more with middle-middle class and tend to get into more debt than necessary by keeping up with the Joneses, and could be financially stable w/ some discipline
- middle ($81k median income, $159k net worth) - ~20% - financially stable, most of assets are in home
- upper ($117k median income, $307k net worth) - ~20% - passive income and compound interest supplement income; some live paycheck-to-paycheck due to lifestyle inflation, but some can do really well with investments
- upper class - two categories (lower and upper)
- lower ($189k median income, $747k net worth) - ~10% - specialized professions; most people can get into the lower upper class with discipline (10% savings rate on $65k salary => $787k investments by age 50); little pressure from everyday expenses
- upper ($378k median income, $2.5M net worth) - ~5% - some college grads working as employees, but a lot of these are business owners
At each level, I see two types of people:
- lower class
- savers - those who scrimp to be able to cover emergencies that would otherwise screw them over; these can move up to the middle class
- “normies” - those who get screwed over and over and stay in the lower class
- middle class
- savers - less scrimping here, but need to budget and avoid “keeping up with the Joneses”; some discipline can establish a solid retirement
- “normies” - debt payments prevent any kind of progression, and workers are terrified of job loss because the house of cards could come tumbling down
- upper class
- savers - become really wealthy (upper upper class)
- “normies” - some upper class folks are “strapped for cash” because they can’t keep their spending in check, but most have enough income to recover from even the worst mistakes
By this metric, not being strapped for cash is possible for pretty much anyone in the lower-middle class and above, and even those in the lower class could get there by stabilizing their finances so they can take some risks to increase their income (i.e. night school, quitting a bad job for a better job, getting CDL and financing a truck, etc). On the flipside, being strapped for cash is also quite possible at pretty much any income level, and I’ve heard plenty of stories about lawyers and doctors having trouble keeping up with debt payments because they got caught trying to keep up with those wealthier than them.
So I don’t think “strapped for cash” is a good metric for economic class, income is, because you can make choices that can cause you to be paycheck-to-paycheck at almost any income level, as well as choices to maintain stability at almost any income level.
Add the 1% there. Generational wealth people. Private jets, multiple mansion homes, etc. They’re far above the upper class. Totally different plane of existence from everyone else.
I think age / location / profession have a lot to do with what socioeconomic circles people run in.
Not to mention luck of the draw.
For sure, but like…I’m a middle-aged software engineer in a low cost-of-living area. My parents always had enough on one income, but we’re struggling on two.
I’m similar, but probably a bit younger. I make a good salary now (I’m in a leadership position), but the people on my team are a bit more “average.” Software engineering will have a higher than average salary, but I’m talking $80-120k for the people who work for me in an area where the median income is $70-80k ($80-120k), and most are single or single-income.
There’s a pretty stark difference between those who are financially stable and those who… aren’t. I don’t have everyone’s salary, but here’s what I see:
- financially stable - drive older car, own house, wardrobe is simple, hobbies are inexpensive, no extravagent trips
- financially unstable - drive late model car, rent, nicer clothes, more expensive hobbies, yearly international trips
Notice I didn’t say anything about income. Some of the financially unstable people have a much higher income (probably double the range above), and some of the financially stable people have a much lower income (e.g. one of my employees is single and just bought a house in a pricier area, while being at the bottom of the income range).
I obviously don’t know your income or situation, but I think most people can do much better than they are without changing their income. And the more financially stable you can be, the more “quiet” confidence you get (i.e. you’re not distracted by when payday is), and the more likely you are to get that promotion or better paying job. Success tends to breed success.
Check out The Millionaire Next Door, which gives lots of examples about how wealthy people tend to be frugal and careful with money. There’s not really any secret sauce here, just delayed gratification and discipline. Obviously a $100k salary will go a bit further than a $50k salary, but even a median income can rocket you to an upper-middle class/lower-upper class retirement if you manage it carefully. I’m happy to walk through a scenario if you like, but that’s a bit off-topic for this community and is probably better for one of the PF communities.
I have a rule of thumb for financial stability.
Level 1 - just buy groceries and pay for them without stressing
Level 2 - don’t worry about when payday hits
Level 3 - don’t worry about getting laid off
The Lowe’s app is actually really handy. You can look up any item and it will tell you the exact isle and bay it’s in for your store. No more wandering around or hunting for an employee to ask. It’s the only store app I actually keep on my phone.
The point is it’s bullshit that’s not available on the Lowes website.
People who are proud of getting a good deal via an app break my heart. Most folks I know like that are not strapped for cash. They just like the feeling of getting a bargain. They don’t consider that the prices are artificially inflated.
Thats why Prime Day is such a big deal.
People think they are getting awesome deals cause its 50% off, are not going and checking price trackers to see the item had a HUGE price spike a week before Prime Day.
But they think they got 50% off and that gives them that massive dopamine rush, and that encourages more spending.
Honestly, if there were a simpler way to sell their personal data to retailers for people who want to do so, that probably would be more appealing for the users.
I stopped reading the article after it just became a list of apps. Felt like a thinly veiled ad, and if not, annoying af.
tiktok brain
You can do almost anything with a website that you could do with an app. The only reason they are pushing the apps so hard is because they can collect a lot more data than a website can.
As Cory Doctorow put it, “An app is just a web-page wrapped in enough IP to make it a felony to add an ad-blocker to it.”
The cloud is many things, but most of all, it’s a trap. When software is delivered as a service, when your data and the programs you use to read and write it live on computers that you don’t control, your switching costs skyrocket. Think of Adobe, which no longer lets you buy programs at all, but instead insists that you run its software via the cloud. Adobe used the fact that you no longer own the tools you rely upon to cancel its Pantone color-matching license. One day, every Adobe customer in the world woke up to discover that the colors in their career-spanning file collections had all turned black, and would remain black until they paid an upcharge:
The cloud allows the companies whose products you rely on to alter the functioning and cost of those products unilaterally. Like mobile apps – which can’t be reverse-engineered and modified without risking legal liability – cloud apps are built for enshittification. They are designed to shift power away from users to software companies. An app is just a web-page wrapped in enough IP to make it a felony to add an ad-blocker to it. A cloud app is some Javascript wrapped in enough terms of service clickthroughs to make it a felony to restore old features that the company now wants to upcharge you for.
I legitimately want to scream sometimes as I feel the continual death of local computing and actual software, and it depresses me to no end how few businesses or users see it for what it is.
And it’s exactly this: a trap. A trap users people are racing into, and they have no idea, at all, how bad it’s going to get when the doors close behind them.
The rest of us are left with little recourse. Looking at the difference between Outlook and New Outlook is genuinely depressing because that’s the future we’re all being shepherded into against our will. I swear, in like 10 years, Windows will mostly just be a kiosk for Edge.
I agree with you on everything, other than
I legitimately want to scream sometimes as I feel the continual death of local computing and actual software
…it seems to me that it’s never been better, there’s free software for everything, osm data for mapping, it’s just that our expectations have shifted.
Windows will mostly just be a kiosk for Edge.
I think for the vast majority of average users this has been true for a long time.
I’m with you 100% up to the “little recourse,” I think there’s more options now than there have ever been. Open source (including linux and self hosting) are about the only tech-future things I’m genuinely excited about.
There’s still a learning curve and progress to be made, for sure. However, anecdotally, I’ve seen programming and hosting become vastly more accessible in the last 15 years. Also, not everyone needs to self host, people just need to know someone who is willing and able to set them up.
Not saying it’s a guarantee, but it’s a possible way out, at least. And being here on lemmy, reading and writing about these issues is a good sign there’s movement in the right direction.
This is the main reason why I seldom install anyone’s “app”.
Most of these apps aren’t true apps anyway, they’re just customized browsers that lead you to a website and are free to collect as much data from you and your phone as they want.
I’ll go on your website first if I have to and 9 / 10 I get what I want. Besides, I’ll only ever visit the service once or twice so I don’t need to install a permanent app on my phone for that.
Also desktop mode to circumvent those phone detection systems and trying to force an app.
Desktop mode plus zoom out on iOS, sometimes… then over to a desktop browser app when that falls. Sigh
I wish. Every fucking bank has their own shitty app for 2FA instead of just using standardized and proven TOTP, no way around that.
Same about school apps the article mentioned since it’s connecting to their (one of many) proprietary system, no website for that.
And recently got into the home automation rabbit hole. Lots of devices that require their fucking app, sometimes with mandatory cloud account, just to connect! And people in reviews even praise how easy it is, it’s infuriating! I don’t need light bulbs connecting to the internet, thank you very much.
I get emails from school, with a link that opens a 3rd party app, which only displays a link that opens in the default browser. I’ve asked the school to just send me direct links to the announcements, but they say they can’t. The site doesn’t require authentication, but the URLs have UUIDs so I can’t just guess what the link would be. The app is quite literally just a data exfiltration layer that does everything it can to make sure you can’t bypass it. Good luck getting any other parents to give a shit though.
Good luck getting any other parents to give a shit though.
That’s the big one, sadly.
Ha, sucker, you think your non-Internet-connected lightbulbs make you safe? My Internet-connected lightbulbs have sent my online-car to wardrive your neighbourhood and sniff your Zigbee network!
…if you see my car please tell it to come back to me, I need to go to the shops…
Joke’s on you - I can’t even reach my Zigbee devices in the next room, your car won’t have a chance from the street. That’ll make it easier to convince it to come back home though.
That’s because you don’t have enough zigbee devices. They have to be everywhere so that they can mesh. Have you considered a zigbee carpet? It’s great to link rooms together and it can share data with the zigbee vacuum cleaner.
I returned a bunch of smart outlets I got at Home Depot after I got fed up with waiting for the app to launch just to turn a light on or off.
I also don’t want to have to talk to it, so switching to Home Assistant with Zigbee button remotes has made my experience so much better. And on the plus side, everything still works when the power or Internet goes out because I’ve got it on battery backup.I also don’t want to have to talk to it, so switching to Home Assistant with Zigbee
That’s what started it all for me. I have some Hue lights for TV backlighting and started looking for alternatives when Philipps first threatened making their cloud account mandatory.
Threw out the bridge, works like a charm and I have been buying new devices and return everything I cannot setup locally but it’s annoying because they don’t always tell about their crappy app and cloud accounts on the product info.
All of the banks I’ve used in the past utilize email or SMS for 2FA, which isn’t the must secure, but doesn’t require an app.
They need to switch to Webauthn. SMS-based 2FA should’ve been big 10+ years ago, not today. I don’t really understand why this old style 2FA has been just now becoming popular lately.
The number I remember seeing was that on average, app users are seven times more profitable than web users. Sorry, no citation.
I suspect there’s some selection bias in that regular/loyal users of a particular product or service are more likely to install the app, but it also affords the company greater access to send notifications and collect data. On the rare occasion that I install some random company’s app for a specific benefit, I remove it when I’m done.
Around here, Target (department store chain) will let you order stuff through their app and pick it up in the store parking lot. If you order through the web you have to wait around inside the store to get it. I still won’t install the app but this issue annoys me.
And then there’s guys like me. I don’t announce when I’m coming. I grab the items myself, and then I pay in cash. Nonsequential bills. I’m like a ninja! I can’t be traced! Shashasha!!! Pocket sand!
Then on the way home, if I see someone following me home, I make 3 left turns. If they’re STILL following me? I turn around, and I shoot them…a dirty look!
What? I’m not a psychopath. I just don’t like being followed.
they’re still fingerprinting and tracking devices, pairing that data to facial rec and movement tracking from cameras, and all that to register transaction data.
I recently ordered something from Walmart (I try to avoid it, but I could not find this one thing elsewhere) and you get a link in your email to notify them when you’re in the pickup bay. The link goes to their app. I tried going to the website through Chrome, to no avail. It kept sending me to try to download the app. I did not. I don’t shop there often enough to justify it. I drove to the pickup bay and lo and behold, the sign had a phone number you could call; a very pleasant person answered, asked my name, and I had my order in a few minutes.
I do have a couple grocery store apps for 2 reasons: 1 - there are some extremely low prices that you can only get by “clipping a coupon” within the app, and 2 - loyalty points do turn into cash back.
Safeway (a west coast grocery chain) has implemented it in the worst way possible, though. They had a physical loyalty card which you scanned at checkout/self checkout, which let you access lower prices. But now they have even lower prices only through the app. The app, however, 1 - does not let you enter your old loyalty card number, combine points and cleanly separate from the old method and 2 - you cannot use the damn thing at self checkout. You have to have a checkout clerk scan your barcode in the app, which is insane. I’m just glad Safeway is not my main grocery, because if it were I would have to change to some other grocery.
I was thinking about that a while back. There’s got to be some sort of upper limit to collecting data being useful. I mean at some point it becomes more economical to just buy the data from one other thousands of companies data mining phones rather then going to all the trouble of building and maintaining your own data mining app.
They just sell the data. If they need user data (beyond basics) they might buy it from a data mining company.
This is almost completely true, but I would add the caveat that PWAs (progressive web apps) are not as easy to discover and less familiar to install as an app in an app/play store. It might also be because it’s in Apple and Google’s best interest to not streamline that. But it’s still an obstacle nevertheless.
I actually often prefer using apps over websites, because my phone is quite slow and using a browser is often way slower than an app.
Particularly since some companies have made their websites intentionally shit so that you’d be encouraged to use the app instead. I noticed that with out local flavour of door dash, where the website got slower and clunkier and generally more shit right around the same time that the “Use our app!” banners got more obnoxious.
